Return Policy

Return & Refund Policy

Your satisfaction is our top priority. We stand behind every product we sell and are committed to making things right if something goes wrong.

Return Window

We accept returns within 30 days of delivery for most items.

Eligibility for Returns

To be eligible for a return, your item must be:

In its original packaging or condition
Unused and undamaged (unless the item arrived damaged or defective)
Returned within 30 days of the delivery date

Non-Returnable Items

Items that have been installed, modified, or show signs of use
Items returned after 30 days from delivery
Consumable products (cleaning chemicals, gels, etc.) once opened

Damaged or Defective Items

If you receive an item that is damaged, defective, or not as described, please contact us within 7 days of delivery with photos of the issue. We will offer a full refund or replacement at no cost to you — no return required.

How to Initiate a Return

Email us at support@auto-kitstore.com with your order number and reason for return
We will respond within 1–2 business days with return instructions
Ship the item back to the address we provide
Refund will be processed within 5–10 business days of receiving your return

Refunds

Once your return is received and inspected, we will notify you via email. Approved refunds are issued to your original payment method within 5–10 business days. Please note that your bank or card provider may take additional time to post the refund.